NTN Tests - Transit Operator Transit Operator Testing System (START) Total Test Time: Approximately 1 hour Video Human Relations Test The Transit Human Relations Test is a proctored multiple-choice test that focuses on customer service, critical thinking, and judgment. Candidates watch a video segment, then choose the best course of action in a multiple-choice format. The video items play without stopping. Reading Test This multiple-choice reading test is designed to measure the level of reading ability needed for success as a transit operator. It is based on typical materials transit operators must read as part of the job. Candidates are required to choose a word that best fits in the blank. Practice Test For more detailed information and practice items with discussion, visit the START Practice Test website at https://startdrivertest.com.