NTN Tests- Emergency Communications Emergency Communications Testing System (ECOMM National) Total Test Time: Approximately 2 hours CallTaker Video Test This video-based exam portrays a variety of emergency calls and focuses on situational judgment. It was specifically designed for emergency communications personnel. Candidates watch video scenarios portraying call takers in different situations and take notes. The notes you take during this test segment will be used to answer questions in a later test segment. Each call is taken to a critical decision point where candidates must choose the best course of action in a multiple-choice format. The test items play without stopping. The NTN Emergency Communications Testing System was developed to measure specific aptitudes important to emergency communications occupations. All information needed to answer a question is provided in the test. The test is not designed to be a test of policy or technical components. Candidates are only asked to know what is stated during the tests. Recording Pertinent Information Test (Note-Taking Test) For this test, candidates read statements about the calls they took notes on and use their notes to determine if the statement presented is Correct, Incorrect, or if they are Unsure. Each statement is associated with a call from the CallTaker Video Test. Dispatcher Test The Dispatcher Video Test looks at basic multitasking skills, key for learning and performing the job. Candidates don’t need any dispatching experience. Candidates are presented with moving situations and keep track of four police units. When new calls come in, candidates will decide which units to send based on two things: where the units are, and what they’re currently doing. Candidates decide: Which units to send If units need to be sent immediately If medical also needs to be sent
