Virtual Testing System Help

Common Issues

Windows cannot access the specified device, path, or file.
My Mac won't run the program.
Programs won't close on my computer.

Issue: Windows cannot access the specified device, path, or file.

Solution: Temporarily disable your antivirus.

Issue: My Mac won't run the program.

Solution: Macs are not supported at this time.

Issue: Programs won't close on my computer.

Solution: Try one or more of the following:

Reboot your computer.
Exit all programs in tray.
Right click and run the kiosk.exe as an administrator.

Contact us.

Contact Us At vpsupport@nationaltestingnetwork.com

Please send screenshots and a detailed description of your issue. Please allow at least 2 business days for a response.