Job Information

WINTER HAVEN POLICE DEPARTMENT
125 N. LAKE SILVER DRIVE NW
WINTER HAVEN, FLORIDA 33881
863-298-4441
https://www.mywinterhaven.com/police-department/

Apply Now >

Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=1984&jobid=1&agentid=873

Updated: April 29, 2022

Job Classification: Community Service Officer

*****************************PREAPPROVED TESTING PROCESS - BY INVITATION ONLY****************************************

**NO VIRTUAL TESTING** Invited Candidates MUST travel to a NTN Testing Facility and must have received a Voucher Code from a Winter Haven Police Department representative in order to register for an exam.

*****************************PREAPPROVED TESTING PROCESS - BY INVITATION ONLY****************************************

Winter Haven Police Department is currently hiring for Community Service Officer. All candidates must be invited to complete the FrontLine National exam as well as the Physical Ability Test (PAT) through National Testing Network.

All candidates must also complete the Personal History Questionnaire (PHQ) and the Public Safety Self Assessment (PSSA) located in your candidate profile on NTN.

All candidates must also complete a department application located here.

Salary & Benefits: $14.13 per hour minimum with an annual Step for Performance Pay Plan. Additional benefits that include 12 vacation days, 12 sick days, and 11 paid holidays per year; co-sponsored medical, dental, and life insurance plan participation; 401(a) Retirement Plan and Social Secruity coverage, and continuing education and training opportunities, with tuition assistance programs.

Job Requirements

ESSENTIAL JOB FUNCTIONS: Performs non-emergency police services and a variety of communication service activities. Work is performed indoors, outdoors, and in all weather conditions. This position is a non-sworn position and the individual does not have arrest powers. Operates a police service vehicle to perform duties. Operates a police radio to maintain constant communication with the communication center. Responds to nonviolent, non-emergency criminal incidents and police calls where there is no suspect present and a written police report may be required; interviews witnesses and victims to ascertain information relative to the incident; completes a detailed written report of the account. Assists with vehicle crashes having no injuries. Completes faulty equipment checks on motor vehicles that were previously cited as containing faulty or unsafe equipment. Assists with removing highway obstructions by other directing vehicular or pedestrian traffic around the obstruction or by having the obstruction removed in compliance with departmental regulations. Checks on abandoned vehicles; uses the police radio to verbally communicate the identifying numbers of the vehicle to the communications center to identify the other of the vehicle and to ascertain the reason the vehicle is abandoned.

Provides traffic assistance; stands in the roadway and uses hand and whistle signals to direct traffic. Provides parking enforcement; issues citations for the violations. Assists with fingerprinting requests. Records and processes found property; operates and uses technical identification equipment to identify items of evidentiary value; completes and prepares handwritten and/or typed reports of property found. Investigates animal complains and violations of City ordinances; makes personal contact with violators; explains and interprets ordinances and laws; issues vernal warnings or written citations for violations. Conducts vacation patrols and maintains a written record. Assists in crime prevention programs, general information concerning Police Department services, and working with the youth within the community. With additional training may serve as a Field Training Officer for newly hired Community Service Officers; provides supervision and instruction, both hands on and classroom; critiques trainee's performance and prepares written daily evaluations of same. Performs various other law enforcement duties not requiring sworn member as designated by a supervisor. This is not intended to be an all-inclusive listing of essential job functions; the performance of other essential functions may be required. +

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of laws, ordinances, and policies governing law enforcement.

Knowledge of City government and departmental operations.

Knowledge of geographic locations within the City.

Knowledge of methods and practices of crime prevention, criminal investigations, and other duties performed by law enforcement officer of the Winter Haven Police Department.

Physical ability, strength, and flexibility sufficient to perform the essential job functions.

Ability to ambulate independently; to stand, walk, sit, and operate a vehicle for prolonged periods of time.

Ability to withstand working outside in all extreme weather conditions.

Visual ability and the possession of depth perception sufficient to operate a vehicle by both night and day.

Ability to speak and enunciate clearly to communicate effectively with other individual in person, over the telephone, and over a radio.

Ability to make public presentations.

Hearing ability sufficient to understand radio transmissions, conversations with other individuals both in person and over a telephone.

Ability to read and write legibly, to make written notes and to prepare reports and correspondence.

Ability to work under stressful conditions.

Ability to work independently to analyze work tasks, recognize incorrect information, make corrections or recommend solutions required of work tasks.

Ability to react calmly and responsively in emergency situations.

Ability to establish and maintain effective working relationships with department officials, other employees, citizen, professional groups and the general public.

MINIMUM EDUCATION & EXPERIENCE:

Graduation for an accredited high school or equivalent.

Must not have been convicted of a felony or a misdemeanor.

Must not have received a dishonorable discharge from any of the armed forces of the United States.

Must pass a physical examination with a drug screen.

Must demonstrate acceptable physical agility and strength.

Must have a good moral character.

Must successfully complete a background investigation

Must be able to successfully complete the Community Service Officer Field Training Program.

SPECIAL REQUIREMENTS:

Must possess a valid Florida Class E drivers' license and a good driving record as determine by the City of Winter Haven.

Absence of non-prescribed controlled substances in the applicant's system as verified by a laboratory approved by the City of Winter Haven.

PHYSICAL/ENVIORNMENTAL FACTORS:

Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Reasonable accommodations will be made for otherwise qualified individuals with a disability.

"EQUAL EMPLOYMENT EMPLOYER"

Apply Now >