SALEM CITY OF - WILLAMETTE VALLEY COMMUNICATIONS CENTER
555 LIBERTY STREET SOUTHEAST
SALEM, OREGON 97301
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Updated: July 05, 2018
Classification: 911 Call Taker
Willamette Valley Communications Center is currently building an eligibility list for 911 Call Takers for future openings. You must have an ECOMM National Test for this position. Testing for the ECOMM National test is available at the Brooklake campus of Chemeketa Community College, and various other locations.
Salary Information: $19.93 - $25.17 Hourly
There is also 5% bilingual pay incentive for language skills in Spanish, Vietnamese, Thai, Low and Loa, Cambodian, Highland Lao (Mien) or Hmong, or Russian.
Benefit Information: Medical, dental, vision, life and disability insurance, PERS, optional deferred comp.
Contact Information:Training Coordinator503email@example.comDepartment Information:WVCC was formed in 1991 through the consolidation of three area dispatch centers: Mid-Polk 9-1-1, serving most of Polk County, METCOM (Salem Metropolitan Communications Agency), serving the Marion County Sheriff and Marion County Fire Dist #1, and the City of Salem dispatch center. In July of 2012, Lincoln County agencies previously served by LinCom 9-1-1 also joined the WVCC family. WVCC is a division of the Salem Police Department; their 70+ member staff members are all employees of the City of Salem.59 call takers and dispatchers are trained and certified by the State of Oregon in Telecommunications and Emergency Medical Dispatch protocol which enables them to provide medical instruction to callers while paramedics are en route. Six Shift Supervisors, a Training Coordinator and an Operations Manager all work towards providing emergency call and incident handling.City Information: Salem is the capital City of Oregon, located in the beautiful Willamette Valley, surrounded by recreational areas, located an hour from ocean beaches, Portland and the Cascade Mountains. Salem is home to five institutions of higher education, including Willamette University and Chemeketa Community College. Over 13 public or private universities and colleges are located within a 70-mile radius. Salem’s educational institutions provide undergraduate and graduate programs and workforce training, as well as contribute to a rich tapestry of cultural and art events that enrich the community.
Population: 159,265 (2014)
What are the minimum qualification?:
Vision and Hearing: Oregon's minimum standards to work as a Tele-communicator and background disqualifiers can be found in OAR 259-008-0011.
Typing Test: Please visit your local WorkSource Office/Oregon Employment Department or GOODWILL Career Center to complete the typing test. If you live in an area where there is no local employment department or you are from another state, please contact firstname.lastname@example.org to have the typing test you will take pre-approved. City will accept tests taken in the last 12 months, taken on or after February 19, 2016.
WorkSource Center Oregon Employment Department
Salem is located:
605 Cottage Street NE
Salem OR 97301
Office hours: 8:00 a.m.to 4:30 p.m.
3535 Lancaster Drive NE, Salem OR 97305
Office hours: 9:00 a.m. - 5:30 p.m.
1943 SE 6th, Ave.
Office Hours: 9:00 a.m. - 5:30 p.m.
6425 NE Fourth Plain, Vancouver, WA 98661
Office Hours: 9:00 a.m. - 5:30 p.m.
SELECTION PLAN:: How can I apply?
Click on the green "Apply" button to complete your application. Make sure you specify how you meet the qualifications outlined in the class specification and complete the application in its entirety. To be considered all applicants must complete the following steps and submit, please note a typing test and ECOMM test results must be completed before 11:59pm on March 12, 2018: (Any items missing will disqualify your application.)