Job Information

NORTH LAS VEGAS POLICE DEPARTMENT
2332 N. LAS VEGAS BLVD. #200
NORTH LAS VEGAS, NEVADA 89030
(702)633-9111
http://www.cityofnorthlasvegas.com

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Bookmark: http://nationaltestingnetwork.com/publicsafetyjobs/fullJobDetails.cfm?agencyjobid=536&jobid=6&agentid=271

Updated: July 24, 2019

Classification: Police Communications Dispatcher

The City of North Las Vegas is currently hiring for Police Communications Dispatcher.

Salary Information: $42,483 - $71,621

**This recruitment will remain open continuously, allowing our agency to continue to accept applications from qualified candidates. All applications will be screened and those candidates who meet minimum qualifications will be invited to continue in the hiring process as needed.**

Department Information: The North Las Vegas Police Department's mission is to encourage and engage the community to work as one in order to provide a safe, secure, and enjoyable community. The Police Department is committed to having a positive impact in the City of North Las Vegas by reducing crime, reducing the fear of crime, and enhancing the quality of life in the community.

City Information: The City of North Las Vegas is a full-service municipality, providing recreational amenities, police and fire protection and water service. It operates under a Council-Manager form of government, comprised of a Mayor and four Council members.

The City of North Las Vegas stretches across the northern rim of the Las Vegas Valley. The City, which was incorporated in 1946, encompasses 98.4 square-miles within Clark County in Southern Nevada. Since 2000, the City's population has grown by 91.3 percent, making it home to about 217,500 residents. North Las Vegas is the third-largest city in Nevada. The City embraces its diversity, living up to its motto of being "Your Community of Choice."

Job Requirements

High School Grad/GED: Yes

Valid NEVADA State Driver's License: Yes

Ability to Read/Speak English: Yes

Essential Functions: The Police Communications Dispatcher learns and performs a variety of complex police dispatching duties:

Receives emergency 9-1-1 and non-emergency police calls from the public and other agencies requesting law enforcement, fire, and emergency medical services;
Documents calls initiated by patrol officers and the community by entering information into the Computer Aided Dispatch System (CADS), contacts appropriate field unit by two-way radio, relays information about the nature and location of the incident, and dispatches unit to location;
Queries and enters into NCIC, NCJIS, SCOPE, MPWV, DMV, and other Local, State and National computer files to determine status of vehicles, persons, and property and determine existence of warrants; accesses computer systems to provide information to and request information from other agencies;
Performs dispatch services for other units including animal control, detectives, crime scene investigators, SWAT, K9, community service officers, and other City agencies; and
Performs other duties as required.

Minimum Required Qualifications:

High school diploma or GED;
One year of general office experience directly involved in performing customer service or public contact duties which involves multi-tasking duties;
Appropriate certification which verifies typing 45 accurate net words per minute for five minutes with a maximum of ten (10) errors and dated no earlier than January 01, 2019;
NOTICE: We do not accept internet-issued typing tests or certifications.**
NCIC Certification within six months of hire/reclassification;
Must possess a valid state driver's license and maintain satisfactory motor vehicle record and ability to obtain appropriate Nevada state driver’s license within required time frame;
Must be able to work any shift or days of the week, to include nights, weekends, and holidays.

Preferred Qualifications:

Successful completion of law enforcement emergency response training and/or experience using a switchboard and/or a two way radio system;
Experience as an emergency call-taker or dispatcher; and
Bilingual (Spanish).

Required Abilities:

Must be able to work any shift and days of the week, to include nights, weekends, and holidays;
Must be able to interact with people during stressful and emotional situations;
Must be able to perform duties proficiently under highly stressful conditions; and
Must be able to speak and hear clearly; and understand and follow instructions.

How to Apply: A Computerized Examination through the National Testing Network (NTN) is required and must be completed in order to be considered for an Oral Board. Rules and timelines established by NTN will be followed. Qualifications will be determined by the Department.
**Note – There is a fee to take the test and must be paid through NTN.

To arrange the NTN Dispatcher Test visit: https://nationaltestingnetwork.com. Search for Jobs and click on "Emergency Communications;" scroll down to NEVADA and check the box next to: North Las Vegas Police Department / Police Communications Dispatcher. Click on "Continue" in column on the left. Follow the remaining instructions on the screen to schedule the required test.
Candidates must achieve the required minimum score set by the Department.

Oral Board – Pass/Fail – Scheduled by appointment only.
Background Investigation Process – Includes an intensive background check, polygraph/CVSA examination, medical/drug screen exam, and a psychological evaluation.

All Persons who meet the minimum requirements and wish to apply for this position are personally responsible for submitting a completed online application, submitting a qualifying typing certificate, and for obtaining acceptable scores on the NTN Test . Online applications must specifically indicate how minimum and preferred requirements are met. Please list and/or attach specific licenses and certifications to show how these requirements are met. Evaluation of meeting requirements will be made solely on information provided therein.

Important – This recruitment will be an ongoing process. Only those applicants who meet the qualifications and who have submitted required documentation and testing will be invited to continue in the hiring process as needed.

For a detailed job description and to apply online, please visit www.cityofnorthlasvegas.com.

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