NAPERVILLE, CITY OF
400 SOUTH EAGLE STREET
NAPERVILLE, ILLINOIS 60564
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Updated: March 20, 2020
Classification: 911 Telecommunicator
The City of Naperville is currently hiring for 911 Telecommunicator. All testing must be completed by March 20th, 2020.The department requires the ECOMM National test as well as the NTN Typing test.
Salary Information: Starting salary is $25.22/hour. Upon completion of training, wage increases to $26.45/hour. After completing the 15-month probationary period, wage increases to $28.41/hour.
Benefit Information: The City of Naperville offers a comprehensive benefits package that includes, but is not limited to:
City Information: The City of Naperville is a dynamic Illinois community of 148,000 residents, conveniently located 28 miles west of Chicago. Our municipal government employs over 900 dedicated individuals in a wide range of job categories. Money Magazine consistently rates Naperville as one of the best cities in the United States in which to live.
To be considered for this position, candidates MUST complete ALL of the following steps:
US Citizen: Lawfully work in the U.S.
High School Grad/GED: Yes
Valid ILLINOIS State Driver's License: Yes
Ability to Read/Speak English: Yes
College: 2 years preferred
Prior Experience: Preferred
Necessary Certifications: The City of Naperville’s Police Department seeks individuals committed to a career in public service/law enforcement support. You will receive telephone calls for service for Police, Fire, Ambulance and other emergency assistance.
Specific duties include:
Specific Disqualifiers/Behaviors: Felony, Criminal Activity Disqualifiers: Candidates must successfully pass a pre-offer background check and polygraph exam.
Drug Use Disqualifiers: Candidates must successfully pass a post-offer drug screen and physical.
Additional Information: Only those candidates who have successfully passed the NTN test and pass the typing test through their NTN candidate account (35 WPM or faster) will be reviewed (including a review of their application) and considered for a panel interview with members of the supervisory staff. In addition, the post-interview activity includes a separate “sit along” and peer interview in our Emergency Communications Center, police background check, and a polygraph examination. If selected for the position, post-offer contingencies include a psychological evaluation as well as a drug screen and physical.
Our training program is 24-26 weeks in duration; newly-hired employees will learn from different certified trainers on each of the 3 shifts during this period. Upon successful completion of training, he/she will be assigned to a shift. Uniforms are supplied after training. Days off are rotating. This is a Union position.
Candidates MUST successfully pass the NTN testing AND complete a City of Naperville job application online at:
http://www.naperville.il.us/careers/ OR www.governmentjobs.com