MONTCLAIR, CITY OF
5111 BENITO STREET
MONTCLAIR, CALIFORNIA 91763
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Updated: July 19, 2019
Job Classification: Police Dispatcher (Entry-Level)
The City of Montclair is currently recruiting for Entry Level Police Dispatchers. The posting will remain open and positions filled as needed.
The City of Montclair Police Department requires candidates to take the ECOMM National exam through NTN and complete the candidate PHQ, located in your NTN candidate account.
The City will invite selected candidates to move forward in the process, these candidates will be asked to fill out the City application form when contacted. Please do not contact the City regarding the application process, candidates will be contacted as needed.
Salary Information: $3,959 - $4,812/month
Department Overview: The Montclair Police Department is a municipal law enforcement agency responsible for the delivery of a full range of law enforcement services. The Police Department was first established in 1956. Our service area has grown from 4.2 square miles, serving a community of 8,008 residents to what is now a 5.5 square-mile community of approximately 38,944 residents. The Department has evolved into a community-oriented organization employing over 50 sworn officers today. Aside from uniform patrol, the Department offers specialized assignments such as Detective Bureau, Narcotics Investigations Task Force, Motor Officer Program, Plaza Precinct Patrol, and, School Resource Officer. In addition to our sworn force, the Department employs 35 full and part-time civilian support personnel, 11 reserve police officers, and chaplains. We are currently in the process of recruiting additional volunteers for our Reserve Police Officer Program. Our first responders are among the best in the state. Our training programs for sworn officers emphasize effective procedures and tactics designed to effectively deal with a variety of critical incidents. We work closely with other City departments and regional organizations to facilitate the delivery of specialized services to those in need. We employ the tools and technologies necessary to deliver modern law enforcement services to the community.
Area Information: Montclair was incorporated in 1956 as a General Law City and presently operates under a Council-Manager form of government. Four Council Members and the Mayor are elected at-large for four-year terms. Montclair is located at the western end of San Bernardino County and is a convenient distance of 35 miles from the Los Angeles Civic Center. Beaches, deserts, mountain resorts, and other recreational facilities are equally accessible by way of the excellent freeway system serving the Montclair area. Montclair has a successful, multimillion-dollar regional shopping center which opened in 1968 and provides major retail shopping for the Inland Empire residents.
Population: 38,944 (U.S. Census Bureau, V2016)
US Citizen: Candidates must be able to lawfully work in the U.S.
High School Grad/GED: Yes
Valid CALIFORNIA State Driver's License: Yes
Ability to Read/Speak English: Yes
Schooling Prior and Post Hiring: If hired, candidates who have not completed the POST Public Safety Dispatcher Basic Course prior to
employment will be sent to the course during the first year of appointment as a dispatcher.
Hiring Process: Upon completion of the entry level exam, all candidate scores are automatically made available to the Montclair Personnel Department. As staffing needs require, the City of Montclair will review applications and test scores from NTN’s candidate pool and invite selected candidates to participate in other stages of the selection process including an oral board interview. Selected candidates will be requested to submit a City Application and a Certificate of Typing Proficiency at 40 net wpm or better when invited to the next phase of the selection process. Typing Certificates must have been issued within the last 12 months, and may be obtained from any qualified agency such as a college, trade school, or employment agency; requirements can be found on our website. No “on-line” typing tests will be accepted.
National Testing Network is a service provided to conduct entry-level testing in a standardized, professional environment. National Testing Network does not replace the City of Montclair’s responsibility and decision making in the testing process. All candidate results are provided to the City of Montclair where the final decisions are made.
Felony, Criminal Activity Disqualifiers: Any person who has ever been convicted of any offense declared by law to be a felony in this or any other state shall not be eligible for employment with the department.
Driving Disqualifiers: Applicants for employment with the department who, based on Department of Motor Vehicle records, display a propensity for any of the following may be disqualified from consideration for employment:
Essential Job Duties: This is a recruitment for Entry-Level Public Safety Dispatchers. Under supervision, receives and transmits emergency public safety messages by telephone, voice radio, and alarm signals, and performs related duties as required. Must work alternating shifts including some weekends and holidays.
Secures and records information as to the exact location and circumstances of emergencies; uses voice radio to dispatch necessary equipment in accordance with predetermined plan, and notifies supervisor on duty; keeps radio contact with officers on assignment; keeps supervising officers informed of situations; maintains communication liaison with other agencies; studies and is familiar with locations of streets, buildings, and patrol beats; and performs miscellaneous clerical duties.
Required Qualifications, Knowledge, and Skills: